FAQ
What is Tien-I’s minimum order quantity and minimum order volume?
The minimum order volume is US$8,000, we will charge handling cost US$250 If the shipping amount is less than US$8000. For more information about minimum order quantity, please send us an email for detailed discussion.
Is there any discount if we order bigger quantities?
Please send an email to discuss.
Why Tien-I quote with tooling cost?
Tooling cost is based on the content design you provide. If you ask your tools to have a logo by stamping, as it is customized, the stamping cost will be necessary. If you ask to package by blow molded case, then the interior blow case tooling will be incurred.
What's the Tien-I payment term.
Our payment term is TT 30% deposit upon order received, and 70% balance before shipment.
How long can Tien -I provide the quote?
Normally, we can provide the quotation within 3-5 days. Please send an email to further discussion.
Where is Tien-I’s sales market?
We sell mostly to Europe and the USA.
Can Tien-I provide a price list?
We have over thousands items. To provide the quote sufficiently, please send the details.
How to trace Tien-I’s production schedule?
Please send us an email to check the schedule.
How long is Tien-I's lead time?
Normally it takes 2-3 months. Please send us an email for further detail.
Can we ask exclusive for specific products or specific markets?
Which product and which area do you want to have exclusive? Please send an email for further discussion.